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By Clicking submit you are agreeing to our policy around GDPR and Our Privacy Policy. You can find these policies linked in the paragraph.

This privacy policy sets out how Creme Brew Lait uses and protects any information that you give Creme Brew Lait when you communicate with us or use any of our digital services.

Creme Brew Lait is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Creme Brew Lait may change this policy from time to time, without warning by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20/05/2018.

What we collect

We may collect the following information:

  • name and job title

  • contact information including email address

  • demographic information such as address, postcode, preferences, age, and interests

  • other information relevant to customer surveys and/or offers

 

What we do with the information we gather

 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

  • We may also share your information with third parties and companies that Creme Brew Lait works with to provide you or other customers a service.

 

Security

 

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You are responsible for the protection of all communications with us before it reaches our servers. We cannot be held liable for information that is intercepted before reaching us or once it leaves us, this information may include anything we have said we collect or other information to complete an order such as payment or delivery addresses or payment information.

 

How we use cookies

 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added, and the cookie helps analyse web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs.

 

Overall, cookies help us provide you with a better service by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and any services we provide or offer to you.

 

Links to other websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

 

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us. Please use the email or contact form on our websites contact page.

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable If you would like a copy of the information held on you please email us. We will not, however, be able to provide your information if we are not able to verify that it is definitely you.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

You are responsible under the data protection act of 1998 for ensuring the data we hold on you is up to date and correct and will notify us at any point if it changes.